How buying works in the Eagle 3D Streaming Control Panel: what the free trial lets you do, what it does not, and what you pay — today and on your next bill — when you add storage to a Core Plan. One example, in dollars, from start to finish.
A new account starts on the free trial. No payment card is needed. The trial comes with 60 streaming minutes, 5 GB of storage for your builds and one stream at a time — the full list is on Plans and billing.
During the trial you cannot buy anything on its own. Extra storage, extra minutes and more streams at once are all sold as additions to a plan. Pressing Add more storage on a trial account takes you to the Plans page.
The Core Plan costs $29 a month. It is billed on the day you buy it, and then on that same day every month. Not on the 1st of the month.
Say you buy the Core Plan on 15 April. You pay $29 that day, and the next bills come on 15 May, 15 June, 15 July and so on. Each month of your plan runs from the 15th to the 15th. That day is your billing day, and the example below keeps it the whole way through.
Storage costs $1 per GB a month, on top of what your plan includes. On 8 May you add 20 GB. Your plan's month runs from 15 April to 15 May, so there are 7 days left of a 30-day month.
The storage is yours the moment you pay. It is charged to the card already on your plan — there is no second payment page. Stripe, the payment service, counts the time left to the second, so the real amount can be a few cents away from the round example above; the exact figure is on the invoice under Transactions.
Two months later you have 20 GB and need 50 GB. On 8 July you raise it by 30 GB. Your plan's month runs from 15 June to 15 July: again 7 days left of 30.
In general: you have X GB and add Y GB. Today you pay for Y, for the days left. From the next billing day you pay for X + Y, for the whole month, together with your plan.
The simple-looking alternative would be to charge a full month for the new Y GB on the day you add it. But then those Y GB would start their own month on 8 May, while your plan and your first X GB stay on the 15th. You would have two storage purchases with two billing days: two bills a month, two things to cancel, and a total that is hard to check against your bank statement. Every further increase would add another date.
So Eagle 3D Streaming keeps one storage amount on your account, billed with your plan on one billing day. When you add storage, the amount simply grows, and the few days before your billing day are charged separately, once, so the new total can start cleanly on that day. After that there is one bill a month with one number for storage in it.
What each plan includes, how minutes are counted, and capping what you spend.
Last updated